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Frågor och diskussion om metoder och programvaror att använda i HFE-processen

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Lars-Ola
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Excuses, Excuses! Why Companies Don’t Conduct User Research

Post by Lars-Ola » 2016-Mar-20 22:23

Excuses, Excuses! Why Companies Don’t Conduct User Research

http://www.uxmatters.com/mt/archives/20 ... qzyEs.dpuf

Doing user research is like eating healthy food, exercising, and getting an annual checkup. Almost everyone recognizes that it’s good to do these things, but many people fail to do them. Similarly, many companies neglect to do user research. Why? In this column, I’ll discuss the most common excuses I hear from companies and project teams that don’t conduct user research—and I’ll provide solutions to overcome them.

Lars-Ola
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Integrating Feature Requests Without Destroying Your Product

Post by Lars-Ola » 2016-Feb-07 23:03

Integrating Feature Requests Without Destroying Your Product

http://www.userzoom.com/user-experience ... r-product/

After being in the UX industry for years, I’ve discovered 2 important things:
1.Product designers and UX pros think differently than other humans
2.Highly skilled product designers and UX pros see problems that need to be solved, not features that need to be added

When a client asks for a feature, rather than responding, “Sure! Let me just toss that in here!”, an experienced product designer says, “That’s great feedback! Can you explain how you’d apply that feature and how it’d improve your experience?”

Lars-Ola
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Joined: 2010-Oct-05 21:21

How to build a product roadmap based on User Research

Post by Lars-Ola » 2015-Aug-08 12:49

How to build a product roadmap based on User Research

http://www.shakeupid.com/how-to-build-a ... framework/

That’s it, your user research is done and you have found plenty of insights. (Well done!)

But how to sort them? How to transform them into actions?
Where to start?

Lars-Ola
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Joined: 2010-Oct-05 21:21

The Experience Makes the Product, Not the Features

Post by Lars-Ola » 2015-Feb-08 22:37

The Experience Makes the Product, Not the Features

http://uxmag.com/articles/the-experienc ... e-features

It’s in this context that you need to shape your product releases—not with a feature checklist, but by marrying business goals with user needs, and working to define an experience that engages your target audience and drives them to action. At the same time, you need to be prepared to learn from real world usage and continue to adapt your product as needed to capture, sustain, and grow your customer base.

Lars-Ola
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Posts: 1708
Joined: 2010-Oct-05 21:21

Designing With Your Clients

Post by Lars-Ola » 2015-Jan-08 13:08

Designing With Your Clients

http://www.smashingmagazine.com/2014/12 ... r-clients/

We have all known the pain of a client interfering in the design process. Phrases like “Make the logo bigger” and “Put that above the fold” have become a running joke in the web design community.

Lars-Ola
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Posts: 1708
Joined: 2010-Oct-05 21:21

RStop Dancing Around Criticism and Put It to Use with These

Post by Lars-Ola » 2014-May-25 22:59

Stop Dancing Around Criticism and Put It to Use with These Tips from Airbnb's Head of Experience Design

http://firstround.com/article/Give-Crit ... z32lNkPoFk

“Criticism may be based on opinion, but that’s what makes it valuable. It gives us a taste of why people will eventually love or hate our work.”

This is Katie Dill, Airbnb's Head of Experience Design. Previously, she helped founders shape products and UX at Greenstart, and ascended from analyst to creative director at Frog Design. She also teaches graduate industrial design classes at CCA. Needless to say, she’s been on the giving and receiving end of design and product feedback countless times — but she thinks the process could almost always be much better.

Lars-Ola
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Posts: 1708
Joined: 2010-Oct-05 21:21

UX and Content Strategy: How They Are Related and Why You Sh

Post by Lars-Ola » 2014-May-18 22:46

UX and Content Strategy: How They Are Related and Why You Should Care

http://designmodo.com/ux-content/

What is more important: User experience or content?

I hate this type of question and to me they don’t make sense. It’s like asking a kid who he loves more — mom or dad. Or even worse, trying to figure out which came first — the chicken or the egg? But unlike the age old causality dilemma, this question has an answer.

Lars-Ola
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Posts: 1708
Joined: 2010-Oct-05 21:21

User Centered Design vs. Genius Method – Which Approach Is B

Post by Lars-Ola » 2014-May-01 22:40

User Centered Design vs. Genius Method – Which Approach Is Best for you?

http://www.stevebromley.com/blog/2011/0 ... t-for-you/

Imagine you are standing at an intersection of a dusty road in the middle of nowhere. You have to make a choice regarding which direction to go. Do you flip a coin? Follow an instinct? Check for footprints from earlier travelers? Stand in one place until someone else comes by to provide insight?

Lars-Ola
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Posts: 1708
Joined: 2010-Oct-05 21:21

Persuasion In Ux

Post by Lars-Ola » 2014-Mar-02 10:30

Persuasion In Ux

http://commadot.com/persuasion-in-ux/

I was talking to someone about how UX works at Marketo and how it is different than other places. At Marketo, the UX team has specific responsibilities and ownership within the process of development that differs from the norm.

Product Management defines WHAT the feature needs to do. They define it’s required capabilities. PM does not however, provide wire-frames or storyboards or any details of implementation. User Experience defines HOW those requirements are manifested in the system. UX defines how it works and what it looks like. We provide specific details around how the system should behave under various inputs and constraints. We define the edge cases. Let’s call this model “UX designed“.

Lars-Ola
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Comment: Oh, you forgot to design for the user?

Post by Lars-Ola » 2013-Dec-01 22:55

Comment: Oh, you forgot to design for the user?

http://www.sbs.com.au/news/article/2013 ... 972928#%21

"Why can’t I buy a train ticket on a sunny day? Because those of us who design technology typically ignore the needs of people who have to use it, writes Shourov Bhattacharya."

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